Homeowners Manual

 

Homeowners Manual Outline



Section 1

Remodeling



Your house as a system...........................................................................6


Homeowner’s responsibilities..................................................................................7


Production expectations..........................................................................................8


Client communication....................................................................12


Emotional roller coaster.........................................................................................13


Warranty policy........................................................................................................14


Section 2

Maintenance......................................................................................................19


What to expect and maintain inside your home......................................................20


What to expect and maintain outside your home....................................................31


Seasonal maintenance calendar..............................................................................39


Maintenance inspection checklist...........................................................................44


Glossary...................................................................................................................48

End of Project Blues


Oftentimes clients and contractors find that at the end of a project, the morale between a client and a contractor has suffered.  Remodeling can be stressful and unpredictable.  At the end of the project you are tired of making decisions, sick of the dust and noise, and wondering if it’s ever going to be finished.  There is a saying in the business that when the project looks like it is about 95% complete, it really is only 50% of the way there.  This is because the first half of the project appears to be moving very quickly.  You may get excited because you are ahead of schedule and you are seeing a lot of physical changes in your home.  When you get towards the end of the project, things start to slow down and the details come into play.  This is the part of the project that we call “fit n’ finish.”  At this point in the project things may seem to be moving very slowly, but trust me we are working twice as hard now as we were in the beginning of the project.


There has actually been a study on this, called the “emotional roller coaster of a remodeling project.” Here’s what it looks like:

Excerpt from Homeowner's Manualthe_homeowners_emotional_roller_coaster.htmlshapeimage_1_link_0